Fred Beans Subaru is honored to be recognized for our commitment to our customers in 2025.
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to living the Subaru Love Promise.
We have been recognized for providing exemplary customer service using the principles of HEART: Honesty, Empathy, Appreciation, and Respect to earn your Trust.
Here at Fred Beans Subaru, we love making a positive impact on the lives of all of our customers, employees, and neighbors. We thank you for your support.
What is the Subaru Love Promise®?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us - by how we support each other, our customers, and our community. Together, we are committed to making the world a better place. The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day.
What is the Subaru Love Promise Community Commitment?
At Fred Beans Subaru, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet:
How is Fred Beans Subaru dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Home at Last, SPCA of Bucks County, Animal Lifeline of Bucks County
Green Dealer Award
The Pathway School, The Nexus School, Plumstead Christian
Bucks County Opportunity Council, Hope of the Harvest Food Bank, Special Equestrians of Warrington, Coalition to Shelter and Support the Homeless
The Cancer Institute of Doylestown Hospital, Leukemia & Lymphoma Society
Love Promise Stories from Fred Beans Subaru
Subaru and Fred Beans Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Sweet Ending - carla s
Mary Jane called our business manager, Eric Henderson, when she was having a title issue. Eric could tell that Mary Jane was very upset, so he invited her to come to our dealership for him to help her with the issue. When Mary Jane came to see Eric, he gave her a hug and sat and talked with her for awhile to make her feel better - and then helped her with the title issue. Mary Jane was very appreciative of his time and kind words. She brought him a delicious treat of chocolate chip cookies with a thank you note. She is also sending her husband to look at a new Subaru! :)
Home At Last! - carla s
As part of Subaru Loves Pets Month, we invited Home At Last Dog Rescue to hold an adoption event in our building! It was a successful day of dogs kisses, dog love and finding new forever homes for some very special doggies!
Ellen's Special Birthday - carla s
Ellen decided after many years with another manufacturer that she was ready for her first Subaru. She chose an Outback Touring XT in River Rock. It was a very emotional decision for her because she loved her old car. However, she needed something reliable. The day she was picking up her new car was on her birthday. Knowing that it was going to be a happy - but also emotional day for her- we put balloons in her car and gave her flowers for the occasion.
A Break in Daley's Life - Carla S
Mary Daley came to our dealership to explore 2026 Forester options. While looking at vehicles, she seemed very emotionally tired. In speaking with her, she revealed that her mother was diagnosed with cancer and was being put into hospice. Her mom's wishes were to come back home to finish out her days. Because of the stress and timing struggles at home, our salesperson, Osman, told her he would pick her up to bring her to the dealership for her delivery... rather than making her drive herself. She was going to accept this invitation until her sister agreed to drive her here. Upon arrival, Osman has a bouquet of flower and a bow waiting for Mary in the vehicle. He wanted to make sure she had a little break from her current reality.
Subaru Loves to Help! - McKenna C
This year Fred Beans Subaru got to donate 132 pairs of socks and shoes to Fostering Hope in Doylestown. When we met with Jenae she had mentioned that it is not often they receive new shoes so it was a HUGE help that Subaru could donate such a large amount for the local foster families for their foster kids to pick from. Fred Beans Subaru was so honored and happy to be a part of such a wonderful event!
Bringing a Smile to Ramona - Carla s
Our Subaru Specialist, Akeem Joseph, received a phone call from Ramona Carson. Mrs. Carson was interested in a 2025 Subaru Legacy, but she did not have a way to get to the dealership. Akeem told her that he would come to her home to pick her up and bring her to the dealership. While in the car together, Mrs. Carson told Akeem that she just recently lost her husband. She also stated that this was her first time shopping with Fred Beans Subaru. We ended up pairing her up with the Legacy she wanted. While Ramona was signing her paperwork, Akeem and a fellow Subaru Specialist, Alex Gregory, purchased a bouquet of flowers for Mrs. Carson. The flowers were presented to her once she finished her paperwork and came out to her new vehicle. We were delighted, as a team, to see how excited Ramona was when she drove off in her new Subaru!
Dog Adoption Record! - McKenna C
Fred Beans Subaru has worked closely with Home at Last dog rescue now for the past four years. We hold adoptions a couple times a year in hopes that dogs that need homes can find their forever families. This November we hosted a dog adoption and exceeded everyone's expectations! We had an all-time record of 15 dogs being adopted and taken home to their new families within a 2 1/2 hour period. So many incredible families came out and found their new four legged family members. We are extremely grateful to work with such a wonderful organization every year and we are looking forward to many adoption events to come! It's not only impacted so many families but impacted our team here at Fred Beans Subaru as well!
Fred Beans Subaru Teams Up to Support Local Community - Karen D
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Doylestown, this is a harsh reality. Helping others strengthens communities, which is why Fred Beans Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Fred Beans Subaru have helped nearly 900,000 children and adults in urgent need. On 01/20/2025, Fred Beans Subaru donated 120 shoes/socks to Fostering Hope. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
LOCKED OUT - danny e
Fred Beans Subaru Used Car Manager, Logan Hamer, received a call this passed Friday evening just before closing time from a customer by the name of Linda. Linda was upset because she had locked her keys in her recently acquired Crosstrek while it was running. Linda, called in to Fred Beans Subaru to be walked through how to get into her vehicle. She could not figure out how to get the vehicle open with her spare key and was becoming increasingly upset since she had to be at a doctors appointment early in the morning. Linda was ready to call a tow truck but Logan decided that he would take the extra time to go to Linda and help her unlock her car. After closing the dealership Logan took the 25 minute ride, in the opposite direction of home, where he met Linda and was able to get her into her car. She was so grateful that she offered Logan a tip, which he refused, and proceeded to call the General Manager the next day to give a play-by-play of her nearly disastrous evening. As we go through our busy lives we seem to forget that even the smallest gesture can make a customers day.
Haircuts For Kids - danny p
In todays society there is always a need. As we head towards the end of Summer that need for many families is preparation for school. In this present time of high inflation that effects both goods and services, there are many families that can't afford either. This past Saturday August 31st Fred Beans Subaru hosted an event called "Haircuts for Kids". Three hair stylists came into the dealership and provided free haircuts for kids throughout the day, and each haircut also came with a fully loaded bag of school supplies. Our neighbors, Altomontes Italian Market, also chipped in by providing free pizza and cookies to our guests. A great turnout with a lot of smiles!
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